Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we ("Medika Web") collect, use, and protect personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you give us: name, email, practice type, and message from the contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps — when you contact us.
- Legitimate interests — to run our site, secure it, and reply to enquiries.
- Legal obligation — where law requires data retention or disclosure.
4. Who we share data with
We use trusted providers ("processors") acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivery of contact-form emails to us.
- Google — web font delivery (Google Fonts).
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share your data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US with appropriate safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If you're in the EU/EEA or UK, you may access, correct, erase, restrict, or object to processing, and request data portability. You can also complain to your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request what data we collect, delete it, correct inaccuracies, and opt out of "sale" or "sharing". We do not sell or share personal information and will not discriminate for exercising these rights.
9. How to exercise your rights
Email info@medikaweb.com; we reply within legally required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com